FOSSBilling/tests/integration/bb-modules/mod_support/Api_AdminTest.php

<?php
/**
 * @group Core
 */
class Api_Admin_SupportTest extends BBDbApiTestCase
{
    protected $_initialSeedFile = 'mod_support.xml';
    
    public function testCanned()
    {
        $array = $this->api_admin->support_canned_pairs();
        $this->assertInternalType('array', $array);
        
        $array = $this->api_admin->support_canned_get_list();
        $this->assertInternalType('array', $array);
        $list = $array['list'];
        $this->assertInternalType('array', $list);
        $item = $list[0];
        $this->assertArrayHasKey('category', $item);

        $data = array(
            'id'    =>  '1',
        );

        $data['category_id'] = 1;
        $data['title'] = 'new canned title';
        $id = $this->api_admin->support_canned_create($data);
        $this->assertTrue(is_numeric($id));

        $array = $this->api_admin->support_canned_get($data);
        $this->assertInternalType('array', $array);

        $data['id'] = $id;
        $data['title'] = 'new title';
        $bool = $this->api_admin->support_canned_update($data);
        $this->assertTrue($bool);

        $bool = $this->api_admin->support_canned_delete($data);
        $this->assertTrue($bool);
    }

    public function testCannedCategory()
    {
        $array = $this->api_admin->support_canned_category_pairs();
        $this->assertInternalType('array', $array);

        $data = array(
            'id'    =>  '1',
        );
        $array = $this->api_admin->support_canned_category_get($data);
        $this->assertInternalType('array', $array);

        $data['title'] = 'new cat title';
        $id = $this->api_admin->support_canned_category_create($data);
        $this->assertTrue(is_numeric($id));

        $data['id'] = $id;
        $data['title'] = 'new title';
        $bool = $this->api_admin->support_canned_category_update($data);
        $this->assertTrue($bool);

        $bool = $this->api_admin->support_canned_category_delete($data);
        $this->assertTrue($bool);
    }

    public function testPublicTickets()
    {
        $array = $this->api_admin->support_public_ticket_get_statuses();
        $this->assertInternalType('array', $array);
        
        $array = $this->api_admin->support_public_ticket_get_list();
        $this->assertInternalType('array', $array);
        $list = $array['list'];
        $this->assertInternalType('array', $list);

        $bool = $this->api_admin->support_batch_public_ticket_auto_close();
        $this->assertTrue($bool);

        $data = array(
            'name'  =>  'This is me',
            'email'  =>  'email@email.com',
            'subject'  =>  'subject',
            'message'  =>  'Message',
        );
        $id = $this->api_admin->support_public_ticket_create($data);
        $this->assertTrue(is_numeric($id));

        $data['id'] = $id;
        $array = $this->api_admin->support_public_ticket_get($data);
        $this->assertInternalType('array', $array);
        
        $data['subject'] = 'new subject';
        $data['status'] = 'closed';
        $bool = $this->api_admin->support_public_ticket_update($data);
        $this->assertTrue($bool);

        $data['content'] = 'new message';
        $id = $this->api_admin->support_public_ticket_reply($data);
        $this->assertTrue(is_numeric($id));
        
        $id = $this->api_admin->support_public_ticket_reply($data);
        $this->assertTrue(is_numeric($id));

        $bool = $this->api_admin->support_public_ticket_close($data);
        $this->assertTrue($bool);

        $bool = $this->api_admin->support_public_ticket_delete($data);
        $this->assertTrue($bool);
    }

    public function testSupport()
    {
        $bool = $this->api_admin->support_batch_ticket_auto_close();
        $this->assertTrue($bool);
        
        $array = $this->api_admin->support_ticket_get_statuses(array());
        $this->assertInternalType('array', $array);

        $data = array(
            'client_id'      =>  1,
            'support_helpdesk_id'      =>  1,
            'subject'      =>  'this is subject',
            'content'      =>  'this is content',
        );
        $id = $this->api_admin->support_ticket_create($data);
        $this->assertTrue(is_numeric($id));

        $data['id'] = $id;
        $array = $this->api_admin->support_ticket_get($data);
        $this->assertInternalType('array', $array);

        $data['content'] = 'other message';
        $mid = $this->api_admin->support_ticket_reply($data);
        $this->assertTrue(is_numeric($mid));
        
        $mid = $this->api_admin->support_ticket_reply($data);
        $this->assertTrue(is_numeric($mid));

        $bool = $this->api_admin->support_ticket_message_update(array('id'=>$mid, 'content'=>'This is a new content'));
        $this->assertTrue($bool);

        $bool = $this->api_admin->support_ticket_close($data);
        $this->assertTrue($bool);

        $data['subject'] = 'new subject';
        $bool = $this->api_admin->support_ticket_update($data);
        $this->assertTrue($bool);

        $data = array(
            'ticket_id' =>  $id,
            'note'      =>  'this is note',
        );
        $nid = $this->api_admin->support_note_create($data);
        $this->assertTrue(is_numeric($id));

        $data['id'] = $nid;
        $bool = $this->api_admin->support_note_delete($data);
        $this->assertTrue($bool);

        $data['id'] = $id;
        $bool = $this->api_admin->support_ticket_delete($data);
        $this->assertTrue($bool);
    }

    public function testHelpdesk()
    {
        $data = array(
            'name'  =>  'title',
        );
        $id = $this->api_admin->support_helpdesk_create($data);
        $this->assertTrue(is_numeric($id));

        $data['id'] = $id;
        $array = $this->api_admin->support_helpdesk_get($data);
        $this->assertInternalType('array', $array);

        $data['name'] = 'new name';
        $data['can_reopen'] = 1;
        $data['close_after'] = 15;
        $data['signature'] = 'new name';
        $data['email'] = 'new@email.com';
        $bool = $this->api_admin->support_helpdesk_update($data);
        $this->assertTrue($bool);

        $bool = $this->api_admin->support_helpdesk_delete($data);
        $this->assertTrue($bool);
        
        $array = $this->api_admin->support_helpdesk_get_list($data);
        $this->assertInternalType('array', $array);

        $array = $this->api_admin->support_helpdesk_get_pairs($data);
        $this->assertInternalType('array', $array);
    }

    public function testExpirePublicTicket()
    {
        $data = array(
            'name'  =>  'Me',
            'email'  =>  'test@test.com',
            'subject'  =>  'test@test.com',
            'message'  =>  'test@test.com',
        );
        $hash = $this->api_guest->support_ticket_create($data);
        
        $ticket = $this->api_guest->support_ticket_get(array('hash'=>$hash));

        $model = $this->di['db']->load('SupportPTicket',$ticket['id']);
        $model->status = 'on_hold';
        $model->updated_at = date('Y-m-d H:i:s', strtotime('-50 days'));
        $this->di['db']->store($model);

        $bool = $this->api_admin->support_batch_public_ticket_auto_close();
        
        $array = $this->api_admin->support_public_ticket_get_list(array('status'=>'on_hold'));
        $this->assertInternalType('array', $array);
        $this->assertTrue(empty($array['list']));
    }

    public function testTicketTask()
    {
        $data = array(
            'support_helpdesk_id'  =>  1,
            'subject'  =>  'test@test.com',
            'content'  =>  'test@test.com',

            'rel_type'  =>  'order',
            'rel_task'  =>  'cancel',
        );

        $id = $this->api_client->support_ticket_create($data);

        $data = array(
            'id' => $id,
        );
        
        $bool = $this->api_admin->support_task_complete($data);
        $this->assertTrue($bool);
    }

    public function testSupportTicketGetList()
    {
        $array = $this->api_admin->support_ticket_get_list(array());
        $this->assertInternalType('array', $array);
        $this->assertArrayHasKey('list', $array);
        $list = $array['list'];
        $this->assertInternalType('array', $list);

        if (count($list)) {
            $item = $list[0];
            $this->assertInternalType('array', $item);
            $this->assertArrayHasKey('id', $item);
            $this->assertArrayHasKey('support_helpdesk_id', $item);
            $this->assertArrayHasKey('client_id', $item);

            $this->assertArrayHasKey('priority', $item);
            $this->assertArrayHasKey('subject', $item);
            $this->assertArrayHasKey('status', $item);
            $this->assertArrayHasKey('rel_type', $item);
            $this->assertArrayHasKey('rel_task', $item);
            $this->assertArrayHasKey('rel_new_value', $item);
            $this->assertArrayHasKey('rel_status', $item);
            $this->assertArrayHasKey('created_at', $item);
            $this->assertArrayHasKey('updated_at', $item);
            $this->assertArrayHasKey('replies', $item);

            $this->assertArrayHasKey('first', $item);
            $this->assertInternalType('array', $item['first']);

            $this->assertArrayHasKey('helpdesk', $item);
            $helpdesk = $item['helpdesk'];
            if (count($helpdesk)){
                $this->assertInternalType('array', $helpdesk);
                $this->assertArrayHasKey('id', $helpdesk);
                $this->assertArrayHasKey('name', $helpdesk);
                $this->assertArrayHasKey('email', $helpdesk);
                $this->assertArrayHasKey('close_after', $helpdesk);
                $this->assertArrayHasKey('can_reopen', $helpdesk);
                $this->assertArrayHasKey('signature', $helpdesk);
                $this->assertArrayHasKey('created_at', $helpdesk);
                $this->assertArrayHasKey('updated_at', $helpdesk);
            }

            $this->assertArrayHasKey('messages', $item);
            $this->assertInternalType('array', $item['messages']);

            $this->assertArrayHasKey('rel', $item);
            $this->assertInternalType('array', $item['rel']);

            $this->assertArrayHasKey('client', $item);
            $this->assertInternalType('array', $item['client']);
        }
    }

    public function testTicketBatchDelete()
    {
        $array = $this->api_admin->support_ticket_get_list(array());

        foreach ($array['list'] as $value) {
            $ids[] = $value['id'];
        }
        $result = $this->api_admin->support_batch_delete(array('ids' => $ids));
        $array  = $this->api_admin->support_ticket_get_list(array());

        $this->assertEquals(0, count($array['list']));
        $this->assertTrue($result);
    }

    public function testPublicTicketBatchDelete()
    {
        $array = $this->api_admin->support_public_ticket_get_list(array());

        foreach ($array['list'] as $value) {
            $ids[] = $value['id'];
        }
        $result = $this->api_admin->support_batch_delete_public(array('ids' => $ids));
        $array  = $this->api_admin->support_public_ticket_get_list(array());

        $this->assertEquals(0, count($array['list']));
        $this->assertTrue($result);
    }
}