---
description: This page highlights where to get support for all Webstudio customers.
---

# 🆘 Webstudio Support Process

## Account upgrades

If you're looking to upgrade your account and wish to receive a credit for any previous purchase, follow the below steps: 

- Visit [https://webstudio.is/pricing](https://webstudio.is/pricing)
- Select **Existing Lifetime Customer, Click here**.

  ![Pricing page with the Existing Lifetime Customer link](../.gitbook/assets/upgrade-account-pricing.png)
- Fill out the upgrade request form. 

## RocketHub account issues

If you're having trouble with an activation through a RocketHub purchase, please reach out to RocketHub support directly. They can issue you a new activation code. 

## AppSumo account issues

If you're having trouble activating an AppSumo license, ask for help in the [Webstudio community](https://wstd.us/community). Do not post license codes, authentication links, or other private account information.

## Any other type of support

All other support is run directly via our community. We have a thriving community of creators who are always around to help out new members. The core Webstudio team also monitors the community posts daily. You can join the Webstudio community anytime from [here](https://wstd.us/community).

## Related

- [Account Limits](account-limits.md) – View domain and pageview limits for different plans
- [FAQs](../basics/FAQ.md) – Common questions and answers about Webstudio
- [Roadmap & Links](../basics/roadmap-and-links.md) – Official links and community resources